Case Studies of Mpower Mobile and Web Developed by Montarhealthtech

HEALTHCARE - WELLNESS
CORPORATE
WEB & MOBILE APP

Mpower

Mpower is a pioneering mental health organization dedicated to providing holistic mental health care solutions in India. Mpower Minds aims to create awareness, alleviate stigma, and offer support to individuals and families struggling with mental health concerns. By adopting a proactive approach and providing a wide range of services, Mpower Minds ensures that mental health care is accessible, confidential, and compassionate.

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Business Need

Awareness and Education - Increased awareness of mental health issues, and educate the community about the importance of addressing these concerns.

Comprehensive Services - Offer a wide range of mental health services, including therapy, counselling, assessments, and workshops to cater to diverse needs.

Accessibility and Confidentiality - Ensure that mental health care is accessible to all individuals while maintaining a high level of confidentiality and privacy.

Project Challenge

The challenges faced by Mpower included overcoming the stigma associated with mental health, ensuring that their services were accessible and comprehensive, and catering to the diverse needs of their clients. Mpower, which adopts a highly personalized approach to overcoming the stigma associated with mental health, faces a few challenges that impact the effectiveness of their services. Designing a seamless and user-friendly web, iOS, and Android app for Mpower Minds, to create a unified and engaging experience for individuals seeking mental health support:

Platform Consistency - Ensuring that the design and user experience across web, iOS, and Android platforms are consistent, while adhering to the specific design guidelines and conventions of each platform.
Accessibility and Inclusivity - Designing the apps to be accessible to users with varying needs, such as incorporating features for individuals with visual, auditory, or cognitive impairments.
Data Privacy and Security - Implementing robust security measures to protect users' personal information and maintain confidentiality, while complying with data protection regulations and best practices.
Integration with Existing Services - Developing seamless integrations with Mpower existing services and systems, such as appointment scheduling, therapy sessions, assessments, courses and workshops.
Scalability and Performance - Ensuring that the apps are built to handle a growing user base and deliver optimal performance, even during periods of high demand.
User Engagement and Retention - Creating an engaging and intuitive user interface, along with features that encourage users to continue using the apps for their mental health needs.
Continuous Improvement - Establishing a process for collecting user feedback, analyzing app usage data, and making data-driven decisions to improve the apps iteratively over time.

Methodology

Discover

User Research
Design Strategy
Competitive Analysis
Kick-Off with Client

Define

User Personas
Empathy Map
User Journey Map

Ideate

Initial Ideas
User Scenario
Story on boarding
Card Sorting
Information Architecture

Design

Wireframes (Lo-fi/Hi-fi)
Prototyping
UI Kit

Develop

Database Architecture
Frontend Development
Backend Development

Testing

Usability Testing
Feedbacks
Conclusion
Future Concepts

Project Outcome

Mpower Minds has successfully created a safe space for individuals to seek mental health support. Through their comprehensive services, they have addressed the diverse needs of their clients, providing effective mental health care solutions. Their efforts to increase awareness and educate the community have helped reduce stigma and encouraged more people to prioritize their mental well-being.

Deliverables